Payments | Returns| T&C's | Privacy
Shopping with us is safe and simple. You can securely pay online using all major credit and debit cards. We use trusted payment providers like PayPal and Stripe, and you don’t need a PayPal account to pay through them.
We recently added Stripe (as of March 2023) to make your checkout even smoother.
Delivery
We usually deliver your order via Evri and always require a signature when your parcel arrives – just to make sure it reaches you safely. We keep proof of postage and delivery for every order.
Returns & Exchanges
We hope you love your shoes, but if you need to return something, here’s how it works:
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Please email us as soon as possible at [email protected] with the subject line "Returns".
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Include your name, the item you're returning, and the reason for return.
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All returns must be agreed in advance – we can't accept items that are returned without approval.
Use the returns label at the bottom left of your invoice and send your item back within 14 working days of receiving it. Customers are responsible for return postage, and we recommend using signed-for delivery so you have proof it was sent.
Important Return Guidelines
To qualify for a refund:
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Items must be returned in the same condition as received – unworn, with tags (if any) still attached, and in the original box and packaging
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Shoes should only be tried on indoors on a clean, soft surface. If there are signs of outdoor wear or damage to the sole, we won’t be able to refund you
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Damaged packaging (especially shoe boxes) may affect the return – please handle everything with care
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We take a time-stamped photo of your item before shipping, so we can compare the condition on return if needed
We can’t offer refunds for:
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Items returned worn or damaged
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Unauthorised returns
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Missing or damaged boxes
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Return postage costs (unless we made a mistake or misdescribed the item)
Once we receive and check your return, refunds usually take 7–10 days to appear on your statement.
By placing an order with us, you’re confirming that you’ve read and accepted our returns policy
If you have any questions at all, feel free to reach out via email at [email protected] – we’re always happy to help!
SMALL PRINT - THE BORING LEGAL STUFF ...
Consumer Protection (Distance Selling)Regulation 2000-For more information on your right to withdraw from your purchase within the 14 working days cooling-off period,visit the Department Trade and Industry's web site at:
http://www.dti.gov.uk/cacp/ca/homeshop.htm./advice/homeshopping
Please note returns policy follows the distance selling regs and we cannot accept a return unless notified within the 14 day cooling off period.
Your statutory rights are not affected Designer Shoes Not Designer Prices want you to be 100% satisfied with your purchase therefore.. if for any reason you are not, please get in touch with us via our contact page so we can resolve any problems to your satisfaction or Contact us at: [email protected]
Privacy Policy | About Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. They are helpful because they help to make a website work better for a user.
Many websites do this whenever a user visits their website in order to report on website traffic.Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites
If you take the opportunity to 'share' designer shoes not designer prices content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We do not control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them
Performance Cookies | Analytics
Designer shoes not designer prices uses performance cookies to collect information about how people use our website and how they find us. This helps us make sure our site is meeting your needs and to find out how we could improve things.
Analytics cookies like google analytics and StatCounter store information about what pages people visit on our site, how long they are on the site, how they got here and what they click on.This information is supplied by cookies to help Designer shoes not designer prices to analyse the profile of visitors and provide them with a better experience .Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals.
Designer shoes not designer prices does not allow analytics companies to use or share its analytics data. In addition, our website also carries embedded ‘share’ buttons to enable users of our site to easily share pages of our website with their friends and family through popular social networks.
These sites may set a cookie when you are also logged in to their service.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that this action may prevent you from taking full advantage of a website.
For more information about tracking cookies visit www.allaboutcookies.org
Designer shoes not designer prices regard our customers privacy as one of our most important values and have a fully encrypted site that makes it safe to browse and enter personal payment details without fear of your details being misused by a third-party.
You are not required to create an account, or register on this site with any personal details to be able to place an order
We do not keep any personal details on our site whatsoever ,or share any of your details with a third-party
We believe our privacy policy should give you the confidence whenever you use our services~24hours a day,seven days a week, 365 days of the year.
All Trademarks are the property of their respective owners. All products listed on this site will have an associated image or photograph, these are for reference only and should be considered illustrative
The reproduction of the whole or any part of this site for purposes other than private and personal use, is prohibited, as is distributing, displaying or copying the site.
No part of the site can be reproduced or stored on any other website. Copyright violations will be actively pursued via the legal system.
Designer shoes not Designer prices reserve the right to refund and decline an order.
Please Note:
This website uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.
If you take the opportunity to 'share' designer shoes not designer prices content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
If you are unsure of anything, please contact us via our "Help and Customer Services page"- we are always happy to help.