Payments | Returns| T&C's | Privacy
Free 1st Class signed for postage *We reserve the right to post 2nd class signed for depending on parcel size/weight.*
We accept all major credit cards via our payment processing partner .No Paypal account is needed
*** Please do try shoes on with a carpet underfoot to prevent any damage to under sole, as no refund will be offered if returned damaged***
We accept no responsibility for non delivery if you, the customer, are not available to accept and sign for your delivery.
We always retain proof of posting/delivery.
We only use Royal Mail so if you have received a card from an attempted delivery, you should contact the number on the card as soon as possible and arrange re-delivery. We accept no liability if delivery is not made due to the recipient not being available or being delivered to the wrong address.Please make sure the address you supply is correct as no refund will be given for an incorrect address when delivered to an incorrect address you gave.
We operate a "No Quibble" returns policy at Designer shoes not designer prices
If you wish to return an item please inform us ASAP after delivery via our contact page.
All returns/exchanges must be agreed in advance. Please head up your email with"Returns"and include your name, item, reason for return
Important: Please cut out and use returns label from bottom left of your enclosed invoice.Please note that you the customer are responsible for the return postage.
Unauthorized returns will not be accepted.
It is the responsibility of the buyer to ensure all returned items are sent back within 14 working days of receipt to be eligible for a refund..Return postage cost is non refundable.
Return items by signed for delivery to prove delivery. Please retain your proof of posting slip.
Items must be returned in the same condition as dispatched, and as photographed in the original listing ,in the original box packaging where applicable, excepting outer wrapping.
Any tags we have added must still be in situ as despatched to recieve a refund.
No refund will be offered in the event that the aforementioned has not been adhered to and item has signs of further wear.
If shoes have been worn outside or have been pitted on the undersole from not trying on a smooth soft surface,then we regret that no refund will be offered!
Please note that we also cannot accept returns that have been damaged or downgraded making them unsaleable.
Returns refunds will not include return P&P incurred ,unless the item/items were misrepresented
Please retain your proof of posting slip for your returns as if there is no proof of posting then we cannot refund if the returned items are not recieved at our premises.
Please note that refunds may take between 7-10 days to appear on any statement regarding the initial payment made .
By submitting an order to us you are confirming that you have read and accept the above conditions.
Consumer Protection (Distance Selling)Regulation 2000-For more information on your right to withdraw from your purchase within the 14 working days cooling-off period,visit the Department Trade and Industry's web site at:
Please note returns policy follows the distance selling regs and we cannot accept a return unless notified within the 14 day cooling off period.
Your statutory rights are not affected.Designer Shoes Not Designer Prices want you to be 100% satisfied with your purchase therefore.. if for any reason you are not, please get in touch with us via our contact page so we can resolve any problems to your satisfaction or Contact us at designershoes"at" btinternet.com To avoid spam we have omitted the @ on our email and replaced it with "at"
DSNDP.48 Stakeford Cr,Choppington.NE62 5JL
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Designer shoes not Designer prices reserve the right to refund and decline an order.
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